FAQ

It is technically not possible to 'cut' an existing order into parts. We cannot make partial deliveries.
If you wish to receive products that are in stock earlier than products that are not in stock, we ask you to place 2 separate orders.

This allows you to create an order and, if you do not yet know all the details, save the provisional order and complete it later.
You can find your draft order under 'my account' - 'open order / quotes'.

You can find the expected delivery week on the order confirmation that you have received from us. You can also find the expected delivery date online: my account -> order history.

Once we have made the planning, you will receive a confirmation from us with the despatch date.
You can also find this date online: my account -> order history.
Our carrier will contact you to make an delivery appointment.
No delivery appointment will be made for orders that will be delivered by DHL. You will receive an email from DHL with the tracking details.

Our carrier will contact you to make an delivery appointment. They can give you the expected time.
No delivery appointment will be made for orders that will be delivered by DHL. You will receive an email from DHL with the tracking details.

Products that are in stock will be delivered within 1 week (in Europe)

Depending on the size of your order, it will be delivered by one of our carriers or by DHL. For deliveries with our carrier, the address must be reachable with a trailer of 13.6 meters.

We can make bespoke Fibreglass products from 20 pieces per size. This is due to the development of a new mold.
We do offer bespoke Aluminum products from 1 piece per size. You can calculate these prices on our website when you're logged in.